Shipping & Returns Shipping & Returns

According to the legislation on the sale of cigarettes and international postal standards which provide purchased two packets a day for one person, shipments will still be carried out once a day.

Each product will be packaged and sealed with attention in a special box to prevent it be damaged during transport.

The cigarettes will be shipped by mail. Instructions are duty-free as long as the value and quantity meet the international criteria.

It is absolutely necessary to give us your full mailing address. Otherwise, the product you bought could arrive late or be stuck in postal services.

Information on shipments:
The cigarettes will be shipped by mail. As long as the content is in accordance with international parameters, value and weight, delivery is duty free. Your order will be validated and shipped between 48 and 96 hours after confirmation of your payment.

Useful Information: Customs

In accordance with the Universal Postal Convention of 15 September 1999, shipment of tobacco is legal in the United States. Among the 189 member countries of the convention, we expect the United States, Switzerland, France, Italy and Germany agree that the implementation of the international law. The acquisition of tobacco shops in the duty-free type may be prohibited by your local authorities. Cigar sales www.freedom-cigarettes.com are not subject to taxation. freedom-cigarettes.com performs all logistics activities (storage, packaging, marking, loading, etc.).. Since we can not guarantee for all countries that a tax will not be sought, if necessary, you can:

- Pay the fee and receive the package.

- Reject the package which will be returned to us and ask and claim the amount of your purchase will be reimbursed retroactively.

Also note that freedom-cigarettes.com does, or does not suggest in any way whatsoever, non-payment of taxes. A customer who buys tobacco products to foreign companies becomes important. It is the responsibility of the importer to ensure that products comply with import regulations. freedom-cigarettes.com suggests consulting with your local tax office. As a buyer / recipient, you are entirely responsible for the importation of goods purchased on this site. When the buyer purchases the products it officially the seller of products board s behalf to the destination provided by the buyer.

The purchase of cigarettes free of customs duties or tax-free may not be approved by your local authority. The buyer may be contrary to the laws of various states, federal or international law.

Notes:

For questions, suggestions, problem, demand for other products, you can contact us on our mail system by mail. You will receive an answer between 24 and 48 hours.
Before contacting us, please read carefully what is written below:

Shipping:
It takes command after a period of 7 to 22 working days (country) to receive the package at destination.

Prices indicate the amount of money you must pay for a box of cigarettes which it will add shipping costs and possibly more if you chose a cedar box engraved. All this is clearly explained in the procurement process conducted by the Internet.
We advise you to keep in mind that we always try and seek a solution to any problems you might encounter. Some problems can be resolved and communicated through e-mail. For any problem and for any clarification, please contact us immediately and directly on our message system.

Thank you kindly let the 30-day period for the record before us know if you have not received your package.
The mailing address for shipping:

We advise you to give us the full postal address. We do not accept PO boxes.
Control orders:

If you want to check your order, a reference number will be sent to locate the package.
Other requests:

Our customer service is specialized and answer any questions or difficulties you may face a maximum of 48 hours after receipt of your e-mail.